Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-city-tour-price.terratrek.net (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://dubai-city-tour-price.terratrek.net
  • Any mobile applications or software we develop or offer
  • Online services and products provided through our platform
  • Interactions between users and our support team via emails, calls, or messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before using external services.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through any of our websites linked to this statement.
  3. Engage with us via communication channels, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords.
  • Payment Information: Data related to financial transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of monetary transactions, purchase history, and payment preferences.
  • Purchase Information: Details about products or services bought from us, including quantities, order dates, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographic location when you interact with our services.
  • Feedback: Opinions, suggestions, or comments provided by users regarding our products and services.
  • Social Media Information: Personal details shared through social media platforms when interacting with our content or accounts.
  • Product Information: Preferences, reviews, and interactions related to the products we offer.

We obtain this data through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies are essential for the smooth functionality of our website and services, ensuring core features work properly.
  2. Preference: They remember your preferences and settings to enhance user experience.
  3. Analytics: Used by analytics providers to collect aggregated data about how visitors use our site, helping us improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection and local legal requirements. We adhere to data retention policies as follows:

  • Data required for legal compliance or record-keeping is retained for the specified periods mandated by law.
  • Once the data is no longer needed for these purposes, it is securely deleted or anonymized in accordance with our data minimization principles.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We utilize encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The ability to limit our use of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to processing activities based on legitimate interests or consent.
  • Non-Discrimination: Protection against decisions solely based on automated processing.

To exercise these rights or for data-related inquiries, please reach out to our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately after posting the updated policy on our website. We encourage users to review this page periodically to stay informed about how we protect their personal data.

Contact Information

For any privacy-related inquiries, requests for information, or unsubscribe from communications, please contact us:

We appreciate your trust in our handling of personal data. Your feedback is valuable to us, and we are committed to continuously improving our privacy practices.